We respect and are committed to protecting your privacy. We do not sell or pass along your personal information to anyone. Name, address and credit card information and other identifying information that you provide is used by the The Hipster Hound only. Your credit card information is stored in a secure portal and processed by a private third party, Open Edge.


We offer no refunds on any products, packages, or boarding stays. Per our cancellation policy, credits are issued. All credits will remain on the account to be used at a future date.